faq Your questions Is credit-insurance.com an insurance company ? Will my company have to pay for the services of l'Assurance Universelle ? Why use l'Assurance Universelle, a specialized broker ? What use is made of the confidential information provided to l'Assurance Universelle ? If a contract is taken out, who is the contracting party? L'Assurance Universelle or the service provider ? If I subscribe, does l'Assurance Universelle play a role in managing my contract ? Will l'Assurance Universelle defend my interests with the companies ? Using the credit-insurance.com site, can I manage my contract on-line ? Are the premiums paid to l'Assurance Universelle ? Can I pay the premiums via the Internet, and how are the payments secured ? What is my guarantee that the credit-insurance.com site will remain in business ? I've forgotten my password, what should I do ? Is l'Assurance Universelle active internationally ? Is it possible to meet with l'Assurance Universelle personnel ?   Do you have a question which is not listed in the FAQ? No problem, just send an e-mail to info@credit-insurance.com, and we will answer as soon as possible. Our answers Is credit-insurance.com an insurance company ? No, credit-insurance.com is a company in the Assurance Universelle Group, the leading independent brokerage firm specialized in the management, coverage and financing of your Accounts Receivable.   What will my company have to pay for the services of l'Assurance Universelle ? Our services involve no commitments or fees for your company.   Why use l'Assurance Universelle, a specialized broker ? To benefit from our experience of more than 70 years. Our independence guarantees the impartiality of our study, and you will benefit from our negotiating strength in order to obtain the best possible terms.   What use is made of the confidential information provided to credit-insurance.com ? Your data is securely stored with our web space provider. They are used in order to meet the requests which you submit through the credit-insurance.com site. They can be provided to partners (credit insurers, Factoring companies...) in order to better respond to your questions or needs. Under no circumstances will they be sold, rented or given to other companies.   If a contract is taken out, who is the contracting party? L'Assurance Universelle or the service provider ? The contract is always signed between the service provider and your company.Our role is to provide you with all the assistance you require.   If I subscribe, can l'Assurance Universelle play a role in managing my contract ? Of course; for the duration of your contract, we remain your primary contact.   Will l'Assurance Universelle defend my interests with the companies ? Yes, it's the basis of our business.   Using the credit-insurance.com site, can I manage my contract on-line ? The service provider which we will select together will provide you with the tools needed to manage your contract on-line. A client area on the credit-insurance.com site offers a certain number of services, so that you can keep in touch with us.   Can I pay the premiums via the Internet, and how are the payments secured ? The payment terms will depend on the various underwriters.   Are the premiums paid to l'Assurance Universelle ? No, premiums will be paid directly to the service provider with whom you have a contract.   What is my guarantee that the credit-insurance.com site will remain in business ? credit-insurance.com is not an Internet start-up company, it is a subsidiary of the Assurance Universelle Group created in 1929.   I've forgotten my password, what should I do ? Send an e-mail to info@credit-insurance.com clearly stating your problem.   Is l'Assurance Universelle active internationally ? Yes, we work for our clients in more than 40 countries.   Is it possible to meet with l'Assurance Universelle staff ? Of course, the staff of the Assurance Universelle Group is at your disposal to meet with you whenever you like. Contact us.